Part of the international range this four pocket jacket has been designed with both practicality and style in mind. Created with a detachable hood and faux fur trim it is perfect for adding an extra element of warmth to an outfit. With an adjustable drawstring waist this jacket allows you to get the perfect shape. A great addition to your winter wardrobe.
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We use the original and most trusted delivery service for our packages, Royal Mail. Please see below for any applicable charges for delivery to the Mainland UK.
Please note that for orders valued at over £25.00, Royal Mail’s Tracked Service will be added at no extra charge. This works similarly to a second class stamp, with the addition of email and text updates, as well as the option to leave your package in a safe place. If you don't specify a safe place for the parcel to be left, a signature will be required, or a card will be left by the postman. The card will allow you to rearrange delivery or to collect your parcel from the local post office.
For a small premium, you can upgrade the service to a 24 Hour Service offering next day delivery (if ordered by 3.00pm). There is a small premium to pay for this service which will be shown on the checkout page.
We will endeavour to ensure that all orders received before 3:00pm are sent out that day.
Any order received after 3:00pm will not be sent out until the next working day. This will affect when you will receive your package, and the type of delivery you require. If you are unsure, please call us on 01873 810 571.
We offer free returns on all orders, regardless of reason, within fourteen days of the original delivery date (including working days and weekends). To use our free returns service you will require access to a printer. Upon us dispatching your parcel you will receive a dispatch confirmation email. Also contained within this email are full instructions on how to create and print your free returns label.
Please note we do not accept returns on unwanted earrings, underwear and swimming costumes (bikinis etc.) purchased online unless they are faulty, in which case the normal returns procedures apply.
We offer delivery to the following European Countries: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden and Switzerland.
The delivery charge is £12.00 on all orders and we use a fully tracked service supplied by Royal Mail which takes approximately 5 days for delivery. I am afraid we do not offer free returns on orders delivered outside of the UK.
Please note there are a selection of products that can't be delivered outside of the UK. These include, but are not limited to Vineyard Candles and a selection of Voyage footstools and floor cushions.
Special Orders: If you notice anything on our website, but would like it in a different size or colour, please call us to discuss how we may be able to help you. Unfortunately, we are unable to offer refunds or exchanges on items that have been ordered especially for you.
Shortages: If your order is missing an item, you must inform us within 5 days of receiving your order.
For more information, please read our UK Delivery and Free Returns page. Should you have any further queries after reading this page, please call us on: 01873 810 571 where one of our Customer Services Team members will be delighted to help you.
For any queries regarding your order, please call: 01873 810 571 (Lines are open 9:00am to 5:00pm Monday to Friday). Alternatively, you may email us using: firstname.lastname@example.org
Our postal address is:
Web Returns, Nicholls Warehouse, Ty-Berllan Mill, Crickhowell, POWYS, NP8 1BW
If you have any questions or issues, we will be happy to help in any way we are able.
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Should you be experiencing any difficulties, please either call us on 01873 810 571 or email us on email@example.com Once we have received payment, you will receive an automatic email confirmation of your order. Should you notice anything wrong with your order, please contact us as soon as possible to correct any errors.